Yerba Mate Australia uses Australia Post’s E-Parcel service to ensure that all of our customer’s parcels are handled well and are delivered in a safe and timely manner. Once your order is packed and ready to ship, you will receive an email from Australia post with tracking information for your parcel. Standard orders are shipped on Tuesdays and Thursdays. Orders are not shipped until payment has been confirmed; for direct deposit payments, this process may take up to 3 days.

We also offer an express postage option that customers may select at checkout. Express postage orders placed before 12 p.m. will be shipped on the same day.

All postage rates are calculated according to the estimated weight of the products ordered as well as the location to which they will be shipped.

Please keep in mind that delivery may take longer during the holidays and other similarly busy periods.